FREQUENTLY ASKED QUESTIONS

How do I shop at The Elephant Home?

Click on Shop from the uppermost top uppermost top menu in order to view all items available at the Elephant Home. Add items to your shopping cart or your wishlist, in order to view the items you have added, move to the shopping cart section by selecting cart from the top menu.

What is The Elephant Home?

The Elephant Center Campsite is one of a kind tourism destination that’s located amidst great tourist spots including the Lake Katwe mining tour, Kyambura Gorge Chimp tracking, the Queen's Pavilion, Kazinga channel boat cruise, Queen Elizabeth national park and Kasenyi game drive among others.

How did the Elephant Home come about?

When our community felt the challenges of living near the Queen Elizabeth National park, we decided to turn it into an opportunity, we Imagined a proud community and improved livelihoods in the neighbourhoods of Queen Elizabeth National park resulting from the existence of Elephants that often visit us or raid our crops every other season.

We decided that through tourism we would be able to earn a living and conserve nature at the same time, with minimum impact on the Elephant ecosystem and the park.

Where is the Elephant Home found?

The Elephant Home is located in Kasese amidst great tourist spots including the Lake Katwe mining tour, Kyambura Gorge Chimp tracking, the Queen's Pavilion, Kazinga channel boat cruise, Queen Elizabeth national park and Kasenyi game drive among others.

Does the Elephant Center Campsite offer accommodation facilities?

The Elephant Home avails you with two different accommodation options, you can either choose to book our self-contained rooms or experience the jungle by camping under tents.

How did the Elephant Home come about?

When our community felt the challenges of living near the Queen Elizabeth National park, we decided to turn it into an opportunity, we Imagined a proud community and improved livelihoods in the neighbourhoods of Queen Elizabeth National park resulting from the existence of Elephants that often visit us or raid our crops every other season. We decided that through tourism we would be able to earn a living and conserve nature at the same time, with minimum impact on the Elephant ecosystem and the park.

How do I make shopping payments?

The Elephant Home offers you more than one payment option, you can make your payments using the following payment options: Direct bank transfer, Cheque, Paypal and Mobile Money.

Does the Elephant Home offer shipping?

The Elephant Home offers you the following shipping packages:

1. Local
This is free of charge but covers areas within Kampala and Kasese only. Shipping takes 3 to 14 working days.
2. National
This comes at a cost of 10,000/= per kg and covers all areas within Uganda. Shipping takes 3 to 14 working days.
3. International
a. Free Shipping: Shipping takes 30 to 90 working days.
b. Express Shipping: Fast and efficient shipping through partnership with DHL, Fedex or UPS.

Does the Elephant Center Campsite benefit the community?

The Elephant Home aims at acting as a vehicle to provide the basic needs and skills that will make the community proud of tourism and wildlife. This project is a community initiative making sustainable solutions to poverty and environmental degradation through tourism.

How do I make bookings?

Click on ‘Book Now’ from the top uppermost menu to book your stay at the Elephant Home. For more details, visit the ‘How to book’ section.

What is The Elephant Home?

The Elephant Home is one of a kind tourism destination that’s located amidst great tourist spots including the Lake Katwe mining tour, Kyambura Gorge Chimp tracking, the Queen's Pavilion, Kazinga channel boat cruise, Queen Elizabeth national park and Kasenyi game drive among others.

Does the Elephant Home benefit the community?

Elephant Home aims at acting as a vehicle to provide the basic needs and skills that will make the community proud of tourism and wildlife. This project is a community initiative making sustainable solutions to poverty and environmental degradation through tourism.